How long will it take for my items to arrive in-game?
- The items should arrive instantly after the payment is complete. Join the hub to check if your items have arrived. If the items have not arrived within 10 minutes, email us at firstname.lastname@example.org with your Minecraft username.
Do I need a PayPal account for the PayPal payment option?
- No, a PayPal account is not required. You can use the PayPal Guest Checkout option. There you can use Visa, Mastercard, American Express or Discover. Your financial details are not shared with us but secured by PayPal.
How do I redeem my rank upgrade?
- If you are upgrading from a previously purchased rank, you have to type /upgrade in the hub to redeem the rank upgrade. Remember that you need the rank below the rank upgrade to be eligible to redeem it.
Feel free to email us at email@example.com for help.