How long will it take for my items to arrive in-game?
- Your items should arrive immediately after the payment is complete. If your items do not arrive within 5 minutes, email us at email@example.com with your Minecraft username.
Do I need a PayPal account for the PayPal payment option?
- No, a PayPal account is not required. You can use the PayPal Guest Checkout option. There you can use Visa, Mastercard, American Express or Discover. Your financial details are secured by PayPal.
How do I redeem my rank upgrade?
- If you are upgrading from a previously purchased rank, please enter the /hub or /limbo to automatically redeem your rank upgrade. Remember that you need the rank below the rank upgrade to be eligible to redeem it. You can purchase multiple rank upgrades at once in one basket.
Feel free to email us at firstname.lastname@example.org for help.